Rob Carpenter, CEO of Valyant AI: $15M Raised to Tackle the Labor Shortage at Quick Serve Restaurants with Conversational AI

In today’s episode of Category Visionaries, we speak with Rob Carpenter, CEO of Valyant AI — a conversational AI platform that integrates existing mobile, web, call ahead, kiosk and drive-thru platforms. Currently, the company is focused on the quick-serve restaurant (QSR) market with bold ambitions to expand to many different verticals. 

Topics discussed:

• What Valyant is and how the technology works
• Three components of conversational AI (that most get wrong) 
• Why the stakes are so high for this type of technology to work every time for consumers 
• How Valyant separates their AI technology from all the noise 
• Secrets to getting large organizations to adopt emerging technology 
• Why Valyant doesn’t use human-sounding voices with their conversational AI 
• How Rob thinks about market categories 
• What’s in store for the future of Valyant